Please note: Some of the content on this page was published prior to the launch of Creative Australia and references the Australia Council. Read more.

Accessibility

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We are committed to ensuring greater access to the arts for all Australians. This includes removing barriers to our programs and services for people with disability and people who do not speak English as a first language.

We offer the following access options. We encourage you to tell us about any other access requirements you have.

We are committed to ensuring our website complies with the Web Content Accessibility Guidelines developed by W3C. This website aims to be fully compliant with all Level A and Level AA checkpoints of the W3C Web Content Accessibility Guidelines (WCAG) 2.0. We welcome any feedback, especially where you feel we are not compliant or could provide better accessibility.

If you have any concerns or questions about the accessibility of our website please feel free to provide us with your feedback via

You can view the Web Accessibility Initiative website for useful instructions on How to Change Text Size or Colours.

Accessible information

All our grants information including guidelines and application forms are available in accessible formats, upon request.

Formats include:

  • word documents
  • audio disk
  • Braille
  • Easy English
  • large print.

Please note that requests for translated materials will need to allow for a six week turnaround time.

Accessible applications

We also accept sections of applications for all our programs in accessible formats. Formats include:

  • Auslan
  • audio
  • video
  • printed
  • dictated
  • electronic
  • handwritten formats.

Contact our grants team to discuss your specific requirements.

We are committed to ensuring all our events and client meetings are accessible.

This includes ensuring:

  • venues are wheelchair accessible
  • all promotional material includes an access ‘by-line’ and symbol, indicating that the event is wheelchair accessible
  • the ‘by-line’ will also invite guests to notify us of any other access requirements they may have.

We use the National Relay Service to increase access to our programs and services for people who are Deaf or have a hearing or speech impairment.

The National Relay Service is an Australia-wide telephone access service available to anyone who is Deaf or has a hearing or speech impairment.

Visit the National Relay Service website to find out more information and register to use the National Relay Service.

Voice Relay number: 1300 555 727

TTY number: 133 677

Email: helpdesk@relayservice.com.au

Our toll-free number is 1800 226 912.

We offer an Auslan Interpreter Service for people who are Deaf or hard of hearing. If you need to use this service when coming to an event or meeting with our staff, please let us know and we will arrange an interpreter for you.

The Interpreter Service is available throughout Australia, including in regional areas.

To ensure an interpreter is available, we will need to receive your request at least two weeks before the event.

We support the use of Indigenous languages. If you would like to discuss your project or submit your application in your first language, please contact an Indigenous language centre.

See the Office for the Arts website for a list of language centres: https://www.arts.gov.au/documents/indigenous-languages-and-arts-program-language-centres

If you would like to speak with a staff member in your first language, please telephone the Translating and Interpreting Service.

Phone number: 131 450 (local call anywhere in Australia).

We also accept applications to our programs in languages other than English, including Auslan. See Languages other than English.

We offer an audio description service at events, to assist those who are blind or vision impaired. If you are planning to attend a public information session or event and would benefit from the audio description service.

We also provide audio description equipment and support to arts organisations for their own events. If you represent an arts organisation and would like assistance to make an event more accessible to people who are blind or vision impaired.

Email us to enquire about equipment and services: AudioDescription@creative.gov.au.

Easy English is designed for people who have difficulty reading and understanding English. Easy English combines text and images to convey information simply and directly.

The following publications are available in Easy English.

You can change the size of the text on our website to suit your preference using your browser setting. If you are using Microsoft Internet Explorer, go to the View menu at the top of your screen, select Text size, then choose to view with larger or smaller type. For other browsers, consult the browser help for details.

You can also view the Web Accessibility Initiative website for useful instructions on How to Change Text Size or Colours.

We have a Phonic Ear Sound System which assists to amplify and clarify sound in public presentation contexts, for people who are d/Deaf or hard of hearing. The system is fully portable, making it available for use anywhere in Australia.

If you are planning to attend a public information session or event and would benefit from the use of the Phonic Ear system, please contact us directly to place a request.

Download the accessible version of this website page.

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